Select Page

Support

We’re Always Here to

Lend a Hand

That’s why we go beyond answering your questions about our software. Our professional support team helps you implement more efficient processes and navigate the ever-changing regulatory compliance and industry changes.

support

Client Portal

Everything you need to succeed with NetSolutions. Log in for webinars, feature walkthroughs, exclusive resources, and more.

Let’s Solve it Together

Your support request is more than a number, it’s an opportunity for us to help you reach your goals.

    Are you a current customer? *

    stars

    “I’ve had the pleasure of working with Tonya on a number of different MDS issues over the last year or so. She is always kind and cheerful and she keeps working until our issues are fully resolved.”

    Travis Mendenhall

    Sr. Application Analyst,
    Northside Hospital Gwinnett

    Other Ways We Help You

    User Groups

    Join our next User Group meeting to maximize your efficiency. Learn business building tips, get your questions answered, and connect with other users.

    800-426-2680, Option 3
    csonline@cantatahealth.com

    Integration & Product Consultation

    Are you considering your integration and module options? We can help!
    Get a free consultation to find the solutions that meet your needs.

    800-426-2680, Option 1

    Training

    In-Person Training

    We walk you through everything you need. Call or email to schedule a specialist to come into your facility for customized training with your team.

    800-426-2680, Option 3
    csonline@cantatahealth.com

    Virtual Training

    All the benefits of in-person training, but in an online format. Tell us what you want to cover and we’ll set up a video call to train your team.

    800-426-2680, Option 3
    csonline@cantatahealth.com

    Online Resources

    PDPM Resources

    Maximize your reimbursements, reduce risk, and ensure accuracy
    Everything you need to navigate changes to the CMS payment model.

    See Resources: https://cantatahealth.com/pdpm/

    COVID-19 Resources

    Our robust resource center has all the information long-term care centers need to navigate the global pandemic
    Browse dozens of up-to-date guidelines and best practices.

    See Resources: https://cantatahealth.com/pdpm/

    Online Learning Center

    Browse our resource library for anything from long-term care insights to company updates. Start growing your business and refining your processes.

    See Resources: https://cantatahealth.com/resources/

    Account and Billing Information

    Our Support Team

    “Joan always knows the answers to the issues I have. She is an absolute joy to work with, always goes above and beyond! Never let Joan go anywhere else!! :)”

    line
    starsblue

    Candy Roddy

    Controller,
    Charles County Nursing

    “I’ve had the pleasure of work-ing with Tonya on a number of different MDS issues over the last year or so. She is always kind and cheerful and she keeps working until our issues are fully resolved.”

    line
    starsblue

    Travis Mendenhall

    Sr. Application Analyst,
    Northside Hospital Gwinnett

    “Mark and Scott were knowledgeable, helpful and easy to work with. I really appreciated the work they did for us.”

    line
    starsblue

    Mark Ishige

    Controller,
    The Seabrook of Hilton Head